Digitale Identitäten

European financial institutions lose almost two thirds of applicants during onboarding

Nov 9, 2020

Von Aron Kozak (Chief Marketing Officer at Signicat)

  • New report from Signicat conducted at the height of COVID-19 sees abandonment rate increase by 23 percentage points from 2019
  • One in five abandonments are due to a lengthy and complicated onboarding process
  • 41% of consumers across Europe have been unable to access new financial services due to lockdown restrictions and lack of digital options …

 

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